Title: Resource and Referral Community Support Specialist
Reports To: Resource and Referral Community Support Manager
Salary Range: $46,000-$55,000 annually, dependent on experience, with opportunities for advancement
To Apply: Visit our hiring site and select Resource and Referral Community Support Specialist.
About United 4 Children
United 4 Children (U4C) makes children a priority. By providing children with healthy meals, creating safe places to learn and play, and providing social-emotional and inclusive services for children with special needs or challenging behaviors – United 4 Children ensures every child has the foundation to thrive. U4C offers high-quality support programs serving children up to 13 so that families can feel at ease knowing their children, regardless of ability, are receiving the best care possible and have every opportunity to succeed.
United 4 Children’s Values
At United 4 Children, it is expected that we center our common values in the work that we do individually and together. We hold each other accountable to live out these values in our work and celebrate with each other as we demonstrate the following:
Community – We put the needs and desires of children, families, and caregivers at the center of our work. We partner with schools and fellow nonprofit organizations to create excellent educational and developmental opportunities for every child in the region.
Trust – For the last 50 years, we have been honest and earnest in all our interactions. We strive to readily meet community needs particularly where other resources do not exist.
Equity – We seek to understand the disparities facing children, families, and childcare providers. We ensure everyone has access to the resources needed to thrive.
Empathy – We strive to understand the unique experiences of every person we encounter. We respect each person’s journey and seek to support everyone’s specific needs.
What You Will Do
Support manager in development, implementation, and achievement of Recruitment and Referral team plans based on agency outcomes
Work with the Recruitment and Referral Manager to implement the recruitment plan to enroll childhood educators and business owners in U4C services
Can use the Missouri Early Care and Education System
Serve as the first line of communication for providers and families
Maintain an up-to-date knowledge of resources and services (statewide)
Connect with providers using (Phone, email, MO ECE website, Parent link, and other related resources)
Provide relevant resources and referrals to clients when requested, i.e., connection to licensing and accreditation offices, childcare programs, family support, and inclusion services etc.
Collaborate with other team members in the ECER&R (Education, Resource and Referrals and Community Leadership team)
To support holistic service integration with clients
Complete required agency reporting and maintain accurate client files in databases
Update resource information for client, providers and families
Availability to work call center M-F 8am-10pm, Sat. Sun.12-5pm (There will be a rotating schedule)
Actively participate in required meetings and personal professional development
Skills We Are Looking For
An advanced degree or equivalent work experience in Early Childhood Development, Education, Social Work, Psychology, or related field
A minimum of 4 years’ experience working in early childhood or youth setting
Pass a Family Care and Safety Registry Screening
Authorized to work in the United States
Ability to retain a minimum of liability vehicle insurance
Experience and skill working with diverse populations
Successful implementation of trauma informed strategies
Conscientious use of justice, equity, and inclusion lens when working with self and others
Successful at working in multiple teams simultaneously
Ability to work some weekends and nights
Perks and Benefits
Health, dental and vision insurance
401 (K) contribution
Short-term and long-term disability
PTO (PAID TIME OFF)
Flexible Schedule
Remote work environment
Ask about our other benefits
United 4 Children is an equal opportunity employer. United 4 children does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
