Title: Program Support Coordinator
Reports To: Sr. Manager of Quality Assurance & Data
Salary Range: $65,000 – $75,000 dependent on experience, with opportunities for advancement
To Apply: Visit our hiring site here
About United 4 Children
United 4 Children (U4C) makes children a priority. By providing children with healthy meals, creating safe places to learn and play, and providing social-emotional and inclusive services for children with special needs or challenging behaviors – United 4 Children ensures every child has the foundation to thrive. U4C offers high-quality support programs serving children up to 13 so that families can feel at ease knowing their children, regardless of ability, are receiving the best care possible and have every opportunity to succeed.
United 4 Children’s Values
At United 4 Children, it is expected that we center our common values in the work that we do individually and together. We hold each other accountable to live out these values in our work and celebrate with each other as we demonstrate the following:
Community – We put the needs and desires of children, families, and caregivers at the center of our work. We partner with schools and fellow nonprofit organizations to create excellent educational and developmental opportunities for every child in the region.
Trust – For the last 50 years, we have been honest and earnest in all our interactions. We strive to readily meet community needs particularly where other resources do not exist.
Equity – We seek to understand the disparities facing children, families, and childcare providers. We ensure everyone has access to the resources needed to thrive.
Empathy – We strive to understand the unique experiences of every person we encounter. We respect each person’s journey and seek to support everyone’s specific needs.
Overview
The United 4 Children’s Program Support Coordinator plays a crucial role in ensuring the smooth operation and success of the organization’s programs and projects. This position involves a combination of program and project support, contract management, and administrative duties. The coordinator will assist in planning, coordinating, and implementing program activities, tracking milestones and deliverables, and supporting managers in monitoring progress and resolving issues. Additionally, the role includes preparing and reviewing contracts, maintaining detailed documentation, and coordinating logistics for various events and sessions. Comprehensive administrative support is also a key component, involving scheduling, correspondence, report preparation, and resource management. The coordinator will act as a liaison for program inquiries, ensuring effective communication and coordination with internal and external stakeholders, and will assist in compliance and reporting to meet organizational policies and regulatory requirements.
What You Will Do
Program and Project Support:
- Assist in the planning, coordination, and implementation of program activities.
- Track program milestones and deliverables to ensure timely completion.
- Support managers in monitoring project progress and resolving issues.
- Maintain detailed project documentation and records.
- Assist in any needed research and data collection to support program development and evaluation.
- Aid in coordination of logistics for program events, workshops, and training sessions.
- Provide technical and logistical support for virtual and in-person program activities.
Contract Management:
- Assist in the preparation and review of contracts and agreements. Operations
- Maintain a contract management database and ensure all documents are up-to-date.
- Coordinate staff and managers as needed to support program activities.
Administrative Duties:
- Provide comprehensive administrative support to program managers and staff.
- Assist in scheduling and coordinating meetings and preparing agendas.
- Support program-related correspondence, including emails, letters, and reports.
- Organize and maintain program files, records, and databases.
- Assist in the preparation of reports, presentations, and other documents.
- Maintain office supplies and manage inventory related to program needs.
- Coordinate travel arrangements and accommodations for program staff and participants.
Resource Management:
- Track program expenditures and assist in budget reconciliation.
- Ensure efficient use of program resources and materials.
Communication and Coordination:
- Serve as a point of contact for program inquiries and communications.
- Coordinate with internal and external stakeholders to support program activities.
- Prepare and distribute program-related communications and materials.
Compliance and Reporting:
- Ensure program activities comply with organizational policies and regulatory requirements.
- Assist in the preparation of reports, metrics and performance indicators for management and funding agencies.
Skills We Are Looking For
- Minimum of a CDA or equivalent work experience/educational credits, AA-degree or Bachelors degree in Early Childhood Education, Early Childhood Special Education.
- Strong ability to manage multiple tasks and projects simultaneously.
- Detail-oriented with a focus on accuracy and efficiency.
- Excellent verbal and written communication skills.
- Ability to effectively communicate with diverse stakeholders.
- Experience in tracking and managing project timelines and deliverables.
- Problem-solving skills to address issues and ensure project success.
- Proficiency in Microsoft Office Suite and project management software.
- Strong skills in scheduling, documentation, and report preparation.
- Ability to conduct research and analyze data to support program evaluation.
- Strong analytical skills to prepare and interpret metrics and performance indicators.
- Ability to work both independently and as part of a team.
- Strong collaboration and coordination skills across multiple teams.
- Proficiency in virtual meeting platforms and other relevant technologies.
- Ability to provide technical support for program activities.
- Ability to travel as needed for program activities and meetings.
- Experience with government contracts is a plus.
- Pass a Family Care and Safety Registry Screening.
- Authorized to work in the United States.
- Ability to retain a minimum of liability vehicle insurance.
- Experience and skill working with diverse populations.
- Conscientious use of justice, equity, and inclusion lens when working with self and others.
- Ability to work occasional weekends and nights.
Perks and Benefits
- Health insurance: employer contribution of 80%
- Portion of dental insurance covered
- Employer paid 401 (K) contribution: 3% of gross salary
- Employer paid Basic Life and Accidental Death & Dismemberment (AD&D) Insurance with a coverage of $50,000
- PTO (PAID TIME OFF): starting at 20 days (about 4 weeks) annually
- Paid holidays: 13 days (about 2 weeks)
- Annual merit-based incentives
- Monthly phone stipend
- Mileage reimbursement at .670 per mile
- Flexible Schedule
- Hybrid work environment
- Employee Assistance Program
- Ask about our other benefits
United 4 Children is an equal opportunity employer. United 4 children does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
